Refund policy

Return and Refund Policy

All eligible products purchased from self have a 60-day free return period. Customers may request a full refund up to 60 days from purchase, and eligible returns are free of charge.

Return Eligibility
To be eligible for a return, the item must be unworn or unused, with original tags attached, and in its original packaging. A receipt or proof of purchase may be required.

How to Start a Return
To start a return, please contact us at self.shapewear@gmail.com. If your return is accepted, we will provide instructions for completing the return and, where applicable, a return shipping label. Items sent back without first requesting a return may not be accepted.

Damages and Issues
Please inspect your order when it arrives. If the item is defective, damaged, or incorrect, contact us as soon as possible so we can review the issue and make it right.

Exchanges
If you need a different size, color, or style, please contact us so we can help with the best available option.

Refunds
Once your return is received and inspected, we will notify you whether the refund has been approved. If approved, the refund will be issued to your original payment method. Please allow time for your bank or card provider to process and post the refund.

For any return or refund questions, contact us at self.shapewear@gmail.com or +1 (917) 325-6600.